General FAQ

How is your company different than others?

We have had over 20 years of experience providing degrees. We have just updated our presence

from being a brick and mortar company to having an online presence. All of our staff are

professionally trained and they have been working as university administrators and legal advisors

and within teaching faculties in universities. We are second to none within the industry.

Why do I need a university degree?

A degree is necessary due to employment competition: if you are applying to work for a new

company or to be promoted. In addition, you might need to mentor others and network for

business opportunities. Instead of spending a couple of years attending classes and hundreds of

thousands of dollars in tuition, you need to get a university degree to upgrade yourself in the

competitive job market.

Why should I avoid fake degrees, diploma mills or so called “life experience” degrees online?

You will be at risk of losing your job or going to jail. No one will recognize a so-called life

experience degree, a diploma mill or a fake degree, as they are already blacklisted in wikis or other

online forums.

What is your “Customer Satisfaction Guarantee”?

We provide “Customer Satisfaction Guaranteed” for all of our services. This means that we stand

behind all our services because we have highly trained staff who are dedicated to providing good

outcomes for our clients.

Where is your office?

We have offices located in New York, London, Tokyo and Berlin.

Why is your price higher than others?

Because we are not providing fake degrees or replica degrees and we are not a diploma mill. Our

degrees are not simply pieces of paper that emerge from a printer. On the contrary, we undertake

very extensive work to make your university degree happen. All of our degrees are of exceptional

quality with very high security features. Don’t forget that they are verifiable, accredited, legal

degrees.

What is the extent of your customer service?

Our customer service is operating 24 hours a day, 7 days a week. Most enquiries will be answered

within 6-12 hours.

Are you affiliated with other websites?

We are not affiliated with other websites or with any diploma mills or fake degree websites.

What kind of degrees do you offer?

We offer legal, accredited and verifiable degrees.

What majors do you offer?

We have over 500 different majors from Bachelor’s, Master’s and PhD degrees. Please see our

majors list.

Can I request my university degree to be backdated?

Yes, you can indicate your graduation year and we can backdate your degree. However, we

cannot future date your degree.

Do you offer fake degrees or diploma mill degrees?

We guarantee that we never offer fake degrees, replica degrees or diploma mill degrees. Our

universities have not been blacklisted by wikis and have had no negative reports online.

What is your university degree policy?

We offer “Satisfaction Guaranteed” otherwise your money back.

What are the security features of your university degrees?

There are certain security features in our university degrees that will include but are not limited to

holograms, embossing, watermarks and some other passport-like printing and security features.

(We are not able to mention them all here.)

Can I use the degree to apply for senior positions or government jobs?

Yes, all of our degrees are completely legal, verifiable and accredited.

If I order the degree only, can I order other items later?

Yes, you can order other items later but there will be an extra charge. This is because we need to

search your records again and recreate some files. That will cost extra time and effort. Therefore,

it will cost somewhat more than if you order them together.

How do I know your website is creditable and trustworthy? Why I should trust you?

Our company provides the following:

A comprehensive university brochure

Accredited, verifiable and legal degrees with an official website

A Satisfaction Guaranteed policy

Verification directly from the university

Lawyer, government and embassy legalization

A thesis / dissertation service

Graduation gown, cap and hood

A lifetime customer support service

Furthermore, neither our website nor the university has negative reports online or offline, and the university has not been blacklisted as a diploma mill. We do not have fake, life experience, or replica degrees.

What is the duration of the degree study?

Bachelor’s degree: 3 years for a UK university, 4 years for a US university

Master’s degree: 1-2 years for a UK university, 2 years for a US university

PhD degree: 3 years for a UK university, 4 years for US university

What is my graduation date?

Please indicate your graduation year and we will match the exact graduation date with your major

and your university.

How is your company different?

We believe we are the only provider that can provide you with a complete legal, accredited and

verifiable university degree. Please check if any other providers can offer you all documents,

verification and legalization by a lawyer, government or embassy, or thesis services.

Why can’t other providers do the same?

Others may be providing fake degrees or replica degrees. Most of our consultants are working as

administrators or teaching staff within the university. We know all the systems well, compared to

others.

What is your support service?

We provide a “lifetime support service”. Whenever you have any questions or problems, we are

there to help you.

What is the legal backing for your degrees?

All of our degrees are able to be verified and certified by a lawyer / notary public, government and

embassies.

Do you have a website for your universities?

Yes, we certainly do. All of our universities have comprehensive websites. All of them are official

university websites.

Why should I not trust businesses with a Gmail or hotmail address as a customer service email address?

Scammers online tend to use only Gmail and hotmail as their customer service email. If they are

operating a genuine business, they should not be afraid of showing their email address instead of

using Gmail or hotmail.

What is your degree reputation?

We have never been blacklisted by Wikipedia as a diploma mill or fake degree provider. We

guarantee that neither our website nor our universities have ever had negative reports online or

offline.

Can you tell us about your quantity control?

We limit the number of degrees and majors available in the market. We want to protect our

business and our customers because we don’t want too many degrees or too many majors from a

single university or multiple universities flooding into the market in a single country. Therefore, we

strictly control the number of particular majors from a particular university to a reasonable amount.

Do you provide TOEFL, IELTS or other professional qualifications?

We provide university degrees and related services only. We don’t provide any exam qualifications

like TOEFL, IELTS or other professional qualifications.

Can I order my transcripts directly from the university or from you?

Yes, you can order your transcripts either directly from the university or from us.

Is there any online or life experience degree mentioned in the degree or transcripts?

No, they will not be mentioned in either the degree or transcripts.

What kind of universities do you offer?

All of our universities are accredited, established universities.

Where are these universities located?

All of our universities are located in English-speaking countries, such as the United Kingdom, the

United States, and Australia.

Do these universities have physical campuses?

Yes, we guarantee that all our universities have physical campuses.

What is the reputation of these universities?

These universities have very good reputations and you can research them via their detailed

websites.

How long have these universities been established?

We guarantee that these universities are well established, with over a hundred years of history.

Do these universities have a website?

Yes, all these universities have a very comprehensive website where you can find out all the

course details and other relevant information.

What is the degree verification process?

We will provide detailed verification instructions to you in your package. All verification will be done

directly from the university, not via us.

What are the university brochures?

All degree orders will come with an original university brochure with details about the university

itself, the campus, the location, and further information. In addition, it will list different programs

and their curriculum structure.

What other items can I order with the degree?

You can order transcripts, student records, an acceptance letter, a graduation letter, a reference

letter from more than one professor, an appreciation letter, an internship letter, a university degree

leather folder, a dissertation, degree legalization by a lawyer, government or an embassy, and a

graduation cap, gown and hood.

What are the verification methods?

Verification can be done by email, fax, or post.

Are these universities nationally accredited?

Yes, all of our universities are nationally accredited.

Are these universities internationally accredited?

Yes, all of our universities are internationally accredited.

Are these university accredited by professional organizations?

Yes, all of our universities are accredited by the respective professional organizations in your

chosen major.

What is your accreditation policy?

All of our universities are accredited, and if it were to happen that our accreditation is not accepted,

we have a money back policy.2

What is legalization?

Legalization is the authentication process whereby civil and judicial officials reliably verify the

authenticity of documents that have been issued abroad. Legalization is proof created by a chain

of authentications, each by a progressively higher government authority, to ultimately narrow the

point of contact between countries to a single designated official. Degree legalization can also

serve as an extra authentic layer for creditability.

Do I need legalization?

If you are not located in an English-speaking country or you want to use your degree in non-

English speaking countries, you might consider having your degree legalized by the government.

In addition, if you want to use your degree in one of the non-apostille countries, you should have

your degree legalized. Please see: https://en.wikipedia.org/wiki/Apostille_Convention

Do you offer legalization by a lawyer?

Yes, we have lawyers located in different countries to legalize your degree. Every lawyer will look

at your government ID and credentials, and verify with the university in order to legalize your

documents.

Do you offer notary public legalization?

Yes, we have notaries public located in different countries to legalize your degree. Every notary

public will look at your government ID and credentials, and verify with the university in order to

legalize your documents.

Why should I trust that your degree is real and legal?

No lawyer or notary public will risk their professional license to verify an unaccredited degree, fake

degree or a degree from a diploma mill. This would cause them to be removed from the

professional organization and waste their many years of practice and study.

In which country should I get my degree legalized?

If your degree is from the United Kingdom, you should get your degree legalized in the United

Kingdom; if your degree is from the United States, you should get your degree legalized in the

United States, and so on.

Do you offer government legalization?

Yes, we can provide government legalization. This is called “Apostille”. In some countries, such

as the United Kingdom, their apostille process is able to search and verify online from the

government website. The US apostille comes from the Secretary of State in Washington, DC.

Do you offer embassy legalization?

Yes, we can provide embassy legalization.

How can I know legalization of my degree is real?

All lawyer / notary public legalizations will be stamped with their license numbers and contact

numbers. You can cross-check with the professional bodies. If your documents are legalized with

the government, some countries will offer online verification from the government website, for

example, the United Kingdom. Embassy legalization will be printed on a highly secure label with a

hologram and a reference number. You can cross-check with the respective embassy about the

information provided.

How long will it take for my degree to be legalized?

It usually takes about 3-4 weeks for lawyer’s legalization and government legalization (apostille).

Embassy legalization will take another 3-4 weeks, depending on the country and the location of the

embassy.

What is your legalization policy?

We offer “Legalization Money Back Guaranteed”. All of our degrees are able to be legalized

without any problem, otherwise you would get your money back.

Can the government or an embassy verify my degree?

Yes, certainly. To be able to legalize your degree they must be able to verify your degree. Every

government or embassy needs to cross-check your ID and identity and verify your degree in order

to issue legalized documents.

Why do I need a thesis or dissertation in addition to a degree package?

A thesis or dissertation is a document submitted in support of candidature for an academic degree

or professional qualification presenting the author’s research and findings (Wikipedia definition). A

thesis will be a valuable item to present during an employment interview and will open up topics

and opportunities in your future career. In addition, it will show that you had to put effort into

earning your valuable degree.

What is a thesis / dissertation service?

A thesis / dissertation is a publication (usually 200 pages for a Bachelor’s degree, 300-400 pages

for a Master’s degree and 500 pages for a PhD degree) that is written by a student and approved

by the university committee. If you have a written thesis, we can bind the thesis for you with an

official university leather cover and gold stamping with your name, year of graduation, your degree

title / major and your thesis title. The content will be signed by two official university professors

and stamped by the university committee. We will produce two copies. One copy will be sent to

you and the second copy will be put in the university library and database.

Do you offer a thesis / dissertation service?

Yes, we can provide a thesis / dissertation service in two ways:

If you already have a written thesis, we can bind your thesis in an official university leather cover,

gold stamped with your name, degree, major, year of graduation and thesis topic and put it in the

university library for you.

If you do not have a written thesis, we can provide a thesis writing service for you either by PhD

students or by experts / professors in your field.

Do you offer a thesis writing service?

Yes, we have two categories of thesis writing service:

PhD students thesis writing service. This service will provide you a standard thesis writing service

by PhD students in your field.

Experts / professors thesis writing services. This service will provide you with an exceptional

thesis writing service by experts or professors in your field. Some majors require above average

thesis writing in certain fields, such as engineering, psychology, and computer science.

Can I request my thesis to be put in the university library and database?

Yes, your thesis will be put in the university library system and database, and officially recorded in

the university.

How can I know my thesis is real and will be put in the university database?

All theses will be supervised and screened by university officials. Your thesis will be signed by two

or more university professors / supervisors in your field. (Some universities might request to have

more than two professors / supervisors and for the thesis to be stamped by the university

committee.) Some university libraries are searchable online with your topic.

How long will it take for my thesis to be prepared?

All theses will take about 40 days for the binding and about 60-90 days for the written work. We

will ship your degree package first and the thesis will follow that.

Can I order the thesis alone without the degree?

No, all theses must be ordered with the degree. We provide this service as an add-on courtesy

service to our customers.

How do you handle customer information?

We guarantee to destroy all customer information within 7 days of shipping a package. We

promise that we will not keep any customer information even on our computers. These are audited

by a third-party computer security company once every month.

How would you handle my payment information?

We don’t keep payment information such as credit card numbers, billing addresses or card holder

names. Only your credit card company and your bank keep this information.

Why I need to put my ID on the application form?

We want to make sure you are the one who ordered the degree and we need your ID to confirm

your registration with the university. Your ID information will be destroyed within 7 days.

What are your payment methods?

We accept credit card payment by Visa or MasterCard. We also accept payment by Western

Union or wire transfer.

Can I pay by debit card?

We can accept any debit card with either a Visa or MasterCard logo and if your bank allows online

purchases through international transactions in US dollars.

If I don’t have credit card, what are your payment methods?

You can either pay by Western Union or wire transfer, and we can now accept bitcoin. Please

email us for further information.

Do you accept payment by PayPal?

Sorry, we don’t accept payment by PayPal at the moment.

How long will it take to ship my order?

We usually ship orders within 3-4 business days; however, some majors will take more time.

Can I request my order to be shipped within 24 hours?

Although we will try our best to accommodate your request, it is unlikely that it will be possible.

(Since we are not providing fake degrees or diploma mill degrees, you can imagine that it would be

impossible to ship your degree within 24 hours.)

What are your shipping methods?

We will ship most of our packages by FedEx, DHL, UPS, TNT or other courier services. We don’t

have a shipping service by snail mail and we only use the best and fastest courier service to your

country.

Can I request you to ship my package to another address?

We can only ship your package to your verifiable billing address from your credit card. If you want

your package to be shipped to an address other than your billing address, we need further

verification of your shipping address. Please email us about this.

 

Shipping & Payment

  • We ship internationally as long as your payment can be processed.
  • We will ship all order within 48 hours.
  • Our partner universities will ship their degree to one of our centers located in Singapore, Tokyo, Shanghai, Berlin, Toronto or Sydney and we will forward the package to your address.
  • We offer different kinds of shipping methods such as courier service like UPS, Speed post or Fedex (will take 2 to 5 days), Registered Air Mail (one week to three weeks)
  • We require all packages shipped to be signed by card holder themselves

We accept one-time fee only.  We don’t ask for additional fees.

We accept these payments from

  • Western Union
  • Alertpay (in special occasion)
  • By credit card

Your credit card information will not be stored in our system but in our bank. We guarantee NONE of our staff or even bank staff will see your credit card information.

We have offices in UK, USA and Switzerland. Our office location will handle different partnership with the universities in different continents.

 

Contact Us!

If you have not yet used our service but after reading the FAQ page, you still have a question, or your package was shipped more than 10 working days ago, but has not been delivered yet, or you have already received your degree and have a question that is not covered in the FAQ page, just fill the form below and we will get back to you.